When the buyer’s lender appraises your home below the agreed price, you and the buyer generally have four paths forward: the buyer brings extra cash to closing to cover the gap, you reduce the price to the appraised value, the two of you meet somewhere in the middle, or the deal falls apart. Which of those is actually available to you depends almost entirely on the appraisal language in your Massachusetts Purchase and Sale Agreement.
What happens when the appraisal comes in low on a Boston home sale?
You accepted a strong offer, maybe even one over your asking price, after a couple of buyers competed for the house. Then the buyer’s lender sends an appraiser, and the appraised value comes back below the price you agreed to. That is an appraisal gap, and in a market like ours, it happens more than most sellers expect. For the full contract context that governs what happens next, see the Massachusetts Purchase and Sale Agreement. For what happens if the buyer’s financing falls apart at the same time, see when buyer financing falls through in Boston.
Here is why it is so common in Jamaica Plain, Roslindale, and Hyde Park right now. When homes receive multiple offers and close above list price, the contract price is pushed up by competition. The appraiser, on the other hand, is looking backward at recent comparable sales. When prices are rising, or buyers are stretching to win, the appraised value can lag behind what a motivated buyer would agree to pay. So if it happens to you, take a breath. A low appraisal is a problem to solve, not the end of your sale.
Your Four Options When the Number Comes In Low
1. The buyer brings additional cash to closing. The lender will finance only up to the appraised value, so the buyer covers the difference out of pocket. A buyer who is committed to your home and has the reserves will often do this, especially if they expect to compete.
2. You reduce the price to the appraised value. This is the option sellers fear, but it is not automatic, and it is not your only move. Whether you should consider it depends on how strong your position is and what your alternatives look like.
3. You split the difference. A common, practical compromise. The buyer covers part of the gap in cash, you come down partway on price, and the deal holds together. In many Boston transactions, this is where things land.
4. The deal falls apart. If neither side moves and the buyer has the contractual right to exit, the agreement can terminate. The question of who keeps the deposit then comes down to your contract.
Why Your Purchase and Sale Agreement Decides Everything
Massachusetts is an attorney-closing state. Your real estate attorney and the buyer’s attorney negotiate the Purchase and Sale Agreement, the binding contract typically signed within a couple of weeks of your accepted offer. The appraisal language in that document controls what you can do.
If the buyer kept a full appraisal contingency, their offer is conditioned on the home appraising at or above the purchase price. If it does not, they generally have the right to renegotiate, bring cash, or terminate the agreement and get their deposit back. In that scenario, you have less leverage because the buyer can legitimately walk away without penalty.
If the buyer waived the appraisal contingency, they committed to closing at the agreed-upon price regardless of the appraisal. A low number becomes their problem to fund, not your problem to discount.
If the buyer signed an appraisal gap clause, they agreed to cover the difference between the appraised value and a stated dollar amount. For example, a buyer offering $700,000 might agree to cover any gap between $675,000 and the offer price, capping their additional cash at $25,000. If the appraisal comes in within that band, the deal proceeds without you touching the price.
One important point: an appraisal gap waiver is not a waiver of the appraisal itself. The appraisal still happens. The waiver is the buyer’s promise to cover the difference between the contract price and a low appraised value. The strength of your position in a low-appraisal situation is decided at the offer stage, not after the number comes back.
How to Read Your Options in Today’s Market
How competitive was your sale? If you had multiple offers and a strong backup buyer, you are in a much stronger spot to hold your price. If your home sat for a while and this was your one solid offer, protecting the deal may be worth more than protecting the last few thousand dollars.
How far off is the appraisal? A gap of a few thousand on a home near a million dollars is very different from a gap of fifty thousand. Small gaps usually get bridged with a quick conversation. Large gaps require a harder look at whether the contract price was ahead of the market.
Is the appraisal actually right? Appraisers are human, and they sometimes miss recent comparable sales, undervalue a renovation, or use comps that do not reflect your block. Your agent can prepare a set of supporting comparables and request a reconsideration of value from the lender. It does not always work, but in a fast-moving neighborhood it is often worth the attempt before anyone reduces a price.
Frequently Asked Questions
Can I keep the buyer’s deposit if they walk away after a low appraisal?
It depends on your contract. If the buyer maintained an appraisal contingency and exercises it properly, they are generally entitled to a refund of their deposit. If they waived that contingency and then failed to perform, your Purchase and Sale Agreement’s liquidated damages provision may allow you to retain the deposit. Your attorney will tell you exactly where you stand.
Do I have to lower my price if the appraisal comes in low?
No. Reducing your price is only one of four options, and it is not automatic. The buyer can bring cash, you can split the difference, or you can hold firm if your contract and your market position support it. What you are obligated to do is governed by the appraisal language in your signed P&S.
Why did my Jamaica Plain home appraise below the offer price?
Most often, competition pushes the contract price above what recent comparable sales support. Appraisers value your home relative to homes that have already closed, so in a market where buyers are bidding above list price to win, the appraisal can lag the agreed-upon price. This is a common outcome in competitive Boston neighborhoods, not a sign that your home is overvalued long term.
Can the appraisal be challenged or redone?
Yes. Your agent can submit a reconsideration of value to the lender with stronger or more recent comparable sales, corrected square footage, or notes on renovations the appraiser may have undervalued. It does not always change the number, but it is frequently worth trying before you negotiate the price down.
Is it better to accept an offer with an appraisal gap waiver?
Often, yes, especially in a competitive sale. A waiver or a gap clause shifts the risk of a low appraisal to the buyer and gives you a cleaner path to closing at your agreed price. A slightly lower offer with a gap waiver can be worth more to you than a higher offer that lets the buyer renegotiate if the appraisal comes in lower than expected.
Have questions? Let’s connect.
About Juan Murray
Juan Murray is a Boston broker associate with more than 30 years of experience helping buyers, sellers, and investors across Greater Boston, personally leading every transaction from the first conversation through closing.
RE/MAX Real Estate Center · (617) 721-0961
Equal Housing Opportunity. Juan Murray is licensed as a Broker in Massachusetts, regulated by the Massachusetts Board of Registration of Real Estate Brokers and Salespersons. This article is general information only and does not constitute legal, tax, or financial advice. Confirm your specific costs and obligations with your closing agent, tax advisor, or lender.
